HAO's Computer Systems Management Team (CSMT)

The CSMT uses an electronic ticketing system for keeping track of work requests from HAO users. Each work request goes to every member of our staff. The staff member with the most expertise and availability will then pick up the work request. This makes it easy for systems administrators and users to keep track of problems and the progress on finding resolutions to them.

For general instruction on using your computer, please contact your supervisor or sponsor first. We ask users to take responsibility for learning how to use the computer and any software applications or tools. To report problems with the operation of your computer or to request help beyond the scope of your supervisor or sponsor, email: assist@hao.ucar.edu

Link Button *Click here for the weekly guest wireless password!*

1. Accounts/Guest Accounts/Wireless Network:

2. CSMT Staff:

3. Email:

4. Printing Information:

 

5. Creating a UCAR Apple ID (link)

 

6. Useful HAO URLs:

Computing Assistance, (email):
assist@hao.ucar.edu

HAO URL:
http://www.hao.ucar.edu

Meeting Maker Online Calendar:
http://www.fanda.ucar.edu/calendar

UCAR Contracts - Employee discounts on personal computing:
http://www.fin.ucar.edu/contracts/contracts/hard_soft/internal/employeepurch.htm

Welcome Page, includes visitor information and more:
http://www.hao.ucar.edu/staff/welcome.php